Our privacy policy

Last Updated: 6/19/2013

We (ClassJuggler) provide this policy to help you understand how and under what circumstances we collect, use, or disclose any information that we collect.

We respect each site visitor's right to personal privacy. To that end, we collect and use information throughout our site only as we disclose in this Privacy Policy.

This statement applies solely to information collected on this website and does not include information collected and managed in the online service ClassJuggler (Service, or "The Service"), which is covered under a separate Service and License Agreement.

Administration

Business Name ClassJuggler
Address 231 Market Place, Suite 300
San Ramon, CA 94583-4743
Web Site Address http://www.classjuggler.com
Main email Address info@classjuggler.com

How we collect and use information

We only collect information willingly volunteered by visitors and subscribers. We never attempt to collect information by clandestine means (such as Spyware).

From time to time, we may share information with our partners for the sole purpose of offering value-added services to enhance your ClassJuggler online Service.

Categories of information we collect on the site

Using standard Web forms that you fill out on the site, we collect e-mail and other information

  • to complete a purchase of the ClassJuggler Service
  • to establish a demonstration account
  • to offer newsletter subscription services

Information required to complete a purchase of the ClassJuggler Service

When you purchase the ClassJuggler online service, you provide us information to establish an account with our service. This information includes:

  • Company Information — Company name, address, phone numbers, and e-mail
  • Business Information — Size of customer base or number of students and number of classes offered (to calculate pricing)
  • Payment Information — Payee name, address, phone number, e-mail, and credit card information
  • Conversion Tracking — We utilize Google tracking code to identify when a visitor signs up for ClassJuggler after performing a search and subsequent click-through. No personal information is collected and this data is only used internally for statistical tracking purposes.
NOTE: We only collect credit card information for transmission through our payment gateway provider for processing by merchant bank services. We do not keep or store credit card information on our servers.

Information required to establish a demonstration account

The information you give us to establish a "kick the tires" temporary demonstration account to evaluate ClassJuggler for your business includes:

  • Company Name — Company name, address, phone numbers, and e-mail
  • Visitor/Subscriber Information — Name, address, phone number, and e-mail

We use the demonstration account information you provide for direct communication, follow-up, or marketing of ClassJuggler to you, our prospective subscriber.

E-mail and other information for opt-in newsletter subscription

Visitors or subscribers may opt in to our regularly published e-mail newsletter. Information we gather for newsletter subscription is held confidentially and never shared with third parties. Subscribers may opt-out of this service at any time.

Your satisfaction is our goal

We are committed to 100% satisfaction for all subscribers and customers. If a problem arises, you may contact us by mail, e-mail, or telephone. We will do our best to assure you have a safe and positive experience on our Web Site. As a paying customer, you may cancel your service with us at any time. At your request, your current month's service fee will be fully refunded.

Notification of changes to this policy

We may make changes from time-to-time to our policies as business conditions dictate.