ClassJuggler News - February 2017

ClassJuggler Infrastructure Project – Complete!

On Sunday, January 15, ClassJuggler moved its servers to a new home, where they will stay for the next three to five years. We are really excited about our infrastructure upgrade. Many of you have already noticed the big speed boost to our software from the rack of new servers we implemented.

We are powering our West Coast data facility on modern 10-core CPU servers all equipped with high speed, low failure rate SSD (solid state drive) storage. These state-of-the-art servers will not only bring significant speed improvements, but also improved security and failure mitigation.

We have also taken the added step to implement a 2-zone failover plan for our equipment so that, if our primary West Coast facility goes completely offline for an extended period, we will be able to spin up ClassJuggler at our East Coast hosting facility quickly so you can keep working.

This has been a huge project, and we hope you enjoy the faster speeds and added peace of mind that we are investing heavily to ensure ClassJuggler is available 24 hours a day, 7 days a week, 365 days each year.

Why Your Business Needs a Facebook Page

It's surprising, but we still find a few dance studios, swim schools, martial arts schools, gymnastics and other clients that do not have a business presence on Facebook or other major social media sites, such as Twitter and Google+. There are likely more advantages to having your business on Facebook and other social sites than you realize.

For instance:

  • Your prospective customers are on these sites too. You can generate new business by creating posts that others consider valuable enough to share on their own Facebook newsfeed or with others, which can generate "clickthroughs" — prospects clicking the post to learn about your business.

  • Social media sites are a great platform for boosting your business' impression as being current, relevant, and friendly.

  • Your current customers are on these social sites. You can use your Facebook page to communicate to students or parents. Examples: share helpful info about your business - "Hey, guys, tell your friends about our free seminar this Saturday." Or provide tips and motivational thoughts related to your craft - "Check out this great video showing the very same self-defense maneuvers we taught in class last week!" Or use postings as a way to welcome new students.

  • While every business should have a website, a Facebook or Google+ site is relatively easy to set up; a social media site makes a great leap forward for your business if you don't have a website.

Setting up a social media presence for your business is often easier than you think, requiring little more than filling out forms with info about your business. You can always improve upon your social media site after launch by adding images and becoming more creative in your posting activity. But getting started is important!

If you have social media sites already — or as soon as you set up any — e-mail us to let us know about it. We often provide free promotion for our clients via our ClassJuggler Facebook, Twitter, YouTube, and Google+ pages, telling others about your business or social media sites. And, as they say, "free is a very good price."

FREE Webinar Training Series

ClassJuggler offers free online classes to its clients and demo users.

Our Webinar schedule for February is:

  • Thursday February 16, 10:00am PT:
    ClassJuggler Calendar – Using the calendar with per-class pricing.
  • Thursday February 21, 2:00pm PT:
    The Customer Self-Service Center – An overview of this powerful system.
If you'd like to attend either of these classes, please email education@classjuggler.com

Customer Support Schedule

Customer Support will be closed for holidays on the following upcoming dates:

  • Feb 20 - President's Day

These dates are also visible on your sign-in screen.

Customer Support is Here for You!

Whether you're a brand new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.

Give us a call at (866) 214-6128 or email support@classjuggler.com. Support hours are Mon–Fri from 8am–5pm PT.

International Clients

Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.

We're Listening. We Want to Hear From You

If you have ideas or suggestions for topics in an upcoming newsletter or for a Webinar, we'd love to hear from you. Email us at editor@classjuggler.com.