2021 leaves us with much hope for a more prosperous future. Throughout this past year our clients have reopened their businesses or will be reopening soon. Life is returning to "normal."
ClassJuggler will continue to offer our award-winning customer support, product improvements, and new features throughout this new year to do our part to help your businesses grow. — Cheers!
Get ready for your business taxes by using our financial reports to get all the information you need. ClassJuggler is loaded with reports for just about every aspect of your business.
Four of the most important reports for your monthly bookkeeping and tax preparation are the Customer Payments, Customer Applied Payments, Company Billing, and Deposit Summary financial reports. Here's how:
You'll find these reports under the section "Financial Reports" from your Reports main menu:
For even more information on these reports and examples for running them, please refer to the Online Help Manual foud in the green Help & Links Menu at the bottom-left of every screen in ClassJuggler.
While you may think you need to "refund" a payment recorded today by you or a customer, you actually need to void the pending payment. Why is that? Well, since all payments you or your customers make throughout a day are kept in pending status until they automatically batch out at midnight, they cannot be refunded to a customer, since they technically don't yet exist (have not been captured and paid).
Today in ClassJuggler, this would require two steps: (1) you would need to log into your Authorize.Net gateway and void the pending payment before it batches out, and then (2) void the corresponding payment in ClassJuggler.
In the next release of ClassJuggler, version 7.5.2, you'll see a new button, Void Pending Transaction, on the payment detail window allowing you to void pending payments directly in ClassJuggler, taking care of boths steps in a single click. Awesome, fast, and can be done in seconds instead of minutes!
If you prefer learning by watching video tutorials, rather than reading how to do something new in ClassJuggler, we encourage you to keep an eye on our growing collection of tutorial videos in the ClassJuggler Tutorial Videos section of our YouTube channel.
To make sure you don't miss any new videos, just click the SUBSCRIBE button on YouTube to be notified of the latest tutorial videos.
Also, watch for our upcoming webinar schedule featured right here in our monthly newsletter.
We really want to know if you have any suggestions for how ClassJuggler can help your businesses continue to operate as efficiently as possible during the pandemic. Please reach out to us via email or a phone call to (866) 214-6128 if you can think of anything that would make an impact on helping your business. We will continue to maintain normal support hours for all clients throughout the pandemic!
ClassJuggler offers free online classes and video training to its clients and demo users.
Our live webinar schedule for January is:
Customer Support will be closed for holidays on the following upcoming dates:
These dates are also visible on your sign-in screen.
Whether you're a brand-new customer or a seasoned client, you may have questions on how to best utilize ClassJuggler for your business. Our Customer Support Specialists are never more than a phone call or email away.
Give us a call at (866) 214-6128 or email support@classjuggler.com. Support hours are Mon–Fri from 8am–5pm PT.
Skype chat is available. If you've got questions and would like to speak with someone in person, just email us and we'll arrange a time to connect with you.
If you have questions, need help, or just need a friendly partner to talk with during this difficult time, please feel free to email or call us at our support line. We are working hard to maintain regular support hours during the COVID-19 crisis.
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